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Privacy Policy

1.Data Controller
The controller responsible for data processing on this website is:

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Kaizen RC
Owner: Eric Crocenzi
39, rue Léon Kauffman
L-4405 Soleuvre
Luxembourg
Email: info@kaizen-rc.com

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2.General Information
We take the protection of your personal data seriously. Personal data is processed in accordance with the EU General Data Protection Regulation (GDPR).

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3.Access Data and Hosting
When you visit our website, technical data may automatically be collected by the hosting provider. This may include:

  • IP address

  • Date and time of access

  • Browser type and version

  • Operating system

  • Referrer URL

This data is necessary to ensure the stability and security of the website. The legal basis is Art. 6(1)(f) GDPR (legitimate interest).

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4.Order Processing
When you place an order, we collect personal data necessary to fulfill the contract, such as:

  • Name

  • Billing and shipping address

  • Email address

  • Payment information

This data is processed for the purpose of fulfilling the contract and handling your order (Art. 6(1)(b) GDPR).

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5.Payment Providers
Payments are processed via:

  • PayPal

  • Credit Card providers

Your payment data is processed directly by the payment service providers. Their privacy policies apply.

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6.Shipping Service Providers
Your name and delivery address are shared with shipping providers (e.g., DHL, UPS) for the purpose of delivering your order (Art. 6(1)(b) GDPR).

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7.Communication
If you contact us via email, your information will be stored for the purpose of processing your request. The legal basis is Art. 6(1)(b) or Art. 6(1)(f) GDPR.

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8.Data Retention
Personal data is stored only as long as necessary to fulfill contractual and legal obligations (e.g., tax retention periods).

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9.Your Rights
You have the following rights under the GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to lodge a complaint with a supervisory authority
     

10.Cookies
This website only uses technically necessary cookies required for the operation of the online shop. No marketing or tracking cookies are used.

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11.Data Security
We use appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

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12.Updates to This Policy
We reserve the right to update this Privacy Policy to reflect legal or technical changes.

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